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SeaLink North Queensland Achieves Hall of Fame Status, Delivering 100% Customer Satisfaction

SeaLink North Queensland has been inducted into the prestigious Hall of Fame at the 2024 North Queensland Tourism and Events Awards held last weekend at the Queensland Museum Tropics. This recognition follows three consecutive wins in the People’s Choice Award for Transport and Hire Services category, underscoring the team’s continued commitment to delivering exceptional service. Adding to the celebration, SeaLink North Queensland achieved a flawless 100% Best of Queensland Score, cementing its reputation for excellence.

Darren Spearman, General Manager of SeaLink North Queensland, expressed his gratitude and pride in the team’s accomplishments, “This incredible achievement is a testament to the passion and dedication of our team, who take immense pride in serving Townsville and connecting our island communities and visitors with the natural beauty and wonders of the region.

Darren Spearman, General Manager SeaLink North Queensland said “Achieving Hall of Fame status, especially alongside a perfect customer satisfaction score, reflects our commitment to ensuring every journey is memorable and seamless.”

“Achieving Hall of Fame status, especially alongside a perfect customer satisfaction score, reflects our commitment to ensuring every journey is memorable and seamless. It’s a privilege to be part of such a vibrant region and to contribute to its tourism success,” Mr Spearman said.

Donna Gauci, CEO of SeaLink Marine & Tourism, praised the team’s unwavering commitment to excellence saying, “SeaLink North Queensland’s induction into the Hall of Fame is a remarkable accomplishment and a reflection of their relentless focus on providing brilliant customer service to every guest who jumps onboard with us.

“Achieving a 100% satisfaction rating highlights the exceptional experiences they provide for visitors and residents alike. This achievement sets the benchmark for the organisation, showcasing the value of delivering outstanding service with heart and dedication.”

In addition to its award-winning services, SeaLink North Queensland proudly boasts Eco Certification through Ecotourism Australia, reflecting its dedication to environmental responsibility. A standout initiative is its partnership with the Museum of Underwater Art (MOUA), which includes the Ocean Sentinels snorkelling trail at John Brewer Reef. This project merges art, science, and conservation to educate visitors and inspire environmental stewardship while providing a unique Great Barrier Reef experience.

The North Queensland Tourism and Events Awards celebrate excellence across the region’s tourism sector, recognising individuals and organisations that deliver superior experiences and contribute to the industry’s growth.

As SeaLink North Queensland continues to build on this momentum, the team remains unwavering in its goal to delight every guest, drive economic and social growth, and showcase the unparalleled beauty of North Queensland.

For more information about SeaLink North Queensland’s services, visit www.sealinkqld.com.au.